Unfortunately, since all orders are custom and not made until they are ordered, we cannot offer refunds at this time. If your order was damaged in shipping, contact email@example.com immediately.
3D printing issues
We’ve done our best to make sure our ring creator app only creates rings that can be successfully 3D printed. In some cases, though, the models it generates are rejected by the 3D printing services we use to create the rings. If this occurs, you will be notified as soon as possible and a full refund will be issued.
All orders are made on-demand so your order will be made and delivered to you in about 4 weeks.